Job Listings

Welcome to the ECS Recruit/Onboard website. We provide Virtual Customer Support opportunities to people who want to work remote. We are seeking experienced customer service, call center, virtual support reps, administrative professionals interested in customer satisfaction & administrative working from home. If you like guiding and helping others find answers, then we could definitely use your help as a virtual support professional working from your home. This is a third party 1099 opportunity. It involves using your home computer and remotely answering inbound phone and/or video calls and live chats over the internet from your home office to assist individuals with customer related support questions as they have issues.Training and Certification start in a few weeks with a variety of times available during the day and evening that may fit your schedule. Other opportunities to service are also available to choose from based on your strengths and preferences.

 

As a heads up, these positions requires a home office set-up. Certain client programs may have additional requirements above and beyond the ones listed in our job descriptions and tech specs document. These additional requirements are reviewed in the Opportunity Announcement for the client program you select. 

 

Technical Requirements:

Our ECS Virtual Support_ All-In-One Tech Doc includes the the following technical requirements: details regarding the minimum requirements for PC/MAC, accessories, software and internet/phone service providers, lists the Dos and Don’ts for items such as headsets, security software and other equipment, ASD (Assigned Secure Desktop), an overview of a tool designed to temporarily convert a PC into a “servicing station”, VGS (Virtual Gateway System), overview of a call routing system that helps improve consistency and efficiency for client programs, detailed information about the PC Scan and Results.

 

Note: Service Partners and their agents servicing client programs that route calls through the VGS system will need to be able to dial long distance on their service lines (outside of the 786-area code) which may result in long distance charges. Bulk or unlimited long-distance service plans are recommended and available from most carriers to avoid per-minute charges.



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Search Results Page 348 of 2500

Job Locations US-KS-Pittsburg
Job Post Information* : Posted Date 2 years ago(7/5/2021 11:46 AM)
Join ECS as a Virtual Customer Support Agent. ECS Virtual Support Agents choose from a number of clients to provide support for customers from the comfort of their homes.  Levels of support include: coordinating roadside assistance for stranded motorists, assisting customers navigating tax company's websites, assisting individuals to schedule medical appointments just to name a few.  ECS agents are true professionals with relatable personalities providing world-class customer service. If you are looking for a growing, family-oriented, professional company, then ECS is the place for you.  With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.   Full-time base pay for ECS agents is $10/hour for 40 hours or more per week.  Part-time pay is $8/hour part-time for 25 - 39 hours per week (willingness to commit to 25 hours or more per week).  ECS also includes bonuses and incentives based on hours worked.  All hours/shifts are available 24 hours a day, 7 days a week including holidays. Earnings potential is $23,000 over $40,000 per year.  The ECS family is expanding rapidly and we promote from within! If you are committed, reliable and offer great customer support. We are excited to offer you more growth opportunities as they become available.  This is an independent contractor 1099 position.  We need to hire 650 agents in the month of July.     **We will respond to you with a decision within two business days.  Please make sure to check your junk/spam folders for a message from ECS Virtual Support, LLC if you don't see it in your inbox.  
Category
Customer Service/Support
Type
Full Time
Telecommute
Yes
ID
2021-59807
Job Locations US-KS-Salina
Job Post Information* : Posted Date 2 years ago(7/5/2021 11:46 AM)
Join ECS as a Customer Service Representative, 100% Remote work.   Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!   As a Customer Service Representative, you would be working with one of the nation's largest manager of non-emergency medical transportation companies from the comfort of your home. With this role, you willplay a key part in making a positive impact on members' lives by acting as a first point of contact for questions about our products and service offerings. As a CSR, you will work diligently to resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations in order to ensure consistency of scheduling, modifying, and canceling customer reservations. In this role, you will have the opportunity to speak with members on a daily basis and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.     ESSENTIAL JOB FUNCTIONS - Receives and documents customer concerns while ensuring all relevant information is correct - Adheres to and ensures all company policies and procedures - Maintains an acceptable attendance and tardiness record - Ensures accurate trip data input - Demonstrates personal commitment to producing high quality work - Refers unresolved customer grievances to designated department for further investigation and resolution   If you are looking for a growing, family-oriented, professional company, then ECS is the place for you.  With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.   **This position is Full-Time, 1099 independent contractor position.  **Must be willing to commit to 40 or more hours per week. **You have the full freedom to choose your hours 7 days a week including holidays.   The ECS family is expanding rapidly and we promote from within! If you are committed, reliable and offer great customer support, we are excited to offer you more growth opportunities as they become available.     We will respond to you with a decision within two business days.  Please make sure to check your junk/spam folders for a message from ECS Virtual Support, LLC if you don't see it in your inbox.  
Category
Customer Service/Support
Type
Full Time
Telecommute
Yes
ID
2021-59808
Job Locations US-KS-Shawnee
Job Post Information* : Posted Date 2 years ago(7/5/2021 11:46 AM)
Join ECS as a Customer Service Representative, 100% Remote work.   Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!   As a Customer Service Representative, you would be working with one of the nation's largest manager of non-emergency medical transportation companies from the comfort of your home. With this role, you willplay a key part in making a positive impact on members' lives by acting as a first point of contact for questions about our products and service offerings. As a CSR, you will work diligently to resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations in order to ensure consistency of scheduling, modifying, and canceling customer reservations. In this role, you will have the opportunity to speak with members on a daily basis and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.     ESSENTIAL JOB FUNCTIONS - Receives and documents customer concerns while ensuring all relevant information is correct - Adheres to and ensures all company policies and procedures - Maintains an acceptable attendance and tardiness record - Ensures accurate trip data input - Demonstrates personal commitment to producing high quality work - Refers unresolved customer grievances to designated department for further investigation and resolution   If you are looking for a growing, family-oriented, professional company, then ECS is the place for you.  With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.   **This position is Full-Time, 1099 independent contractor position.  **Must be willing to commit to 40 or more hours per week. **You have the full freedom to choose your hours 7 days a week including holidays.   The ECS family is expanding rapidly and we promote from within! If you are committed, reliable and offer great customer support, we are excited to offer you more growth opportunities as they become available.     We will respond to you with a decision within two business days.  Please make sure to check your junk/spam folders for a message from ECS Virtual Support, LLC if you don't see it in your inbox.  
Category
Customer Service/Support
Type
Full Time
Telecommute
Yes
ID
2021-59809
Job Locations US-KS-Topeka
Job Post Information* : Posted Date 2 years ago(7/5/2021 11:46 AM)
Join ECS as a Virtual Customer Support Agent. ECS Virtual Support Agents choose from a number of clients to provide support for customers from the comfort of their homes.  Levels of support include: coordinating roadside assistance for stranded motorists, assisting customers navigating tax company's websites, assisting individuals to schedule medical appointments just to name a few.  ECS agents are true professionals with relatable personalities providing world-class customer service. If you are looking for a growing, family-oriented, professional company, then ECS is the place for you.  With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.   Full-time base pay for ECS agents is $10/hour for 40 hours or more per week.  Part-time pay is $8/hour part-time for 25 - 39 hours per week (willingness to commit to 25 hours or more per week).  ECS also includes bonuses and incentives based on hours worked.  All hours/shifts are available 24 hours a day, 7 days a week including holidays. Earnings potential is $23,000 over $40,000 per year.  The ECS family is expanding rapidly and we promote from within! If you are committed, reliable and offer great customer support. We are excited to offer you more growth opportunities as they become available.  This is an independent contractor 1099 position.  We need to hire 650 agents in the month of July.     **We will respond to you with a decision within two business days.  Please make sure to check your junk/spam folders for a message from ECS Virtual Support, LLC if you don't see it in your inbox.  
Category
Customer Service/Support
Type
Full Time
Telecommute
Yes
ID
2021-59810
Job Locations US-KS-Wichita
Job Post Information* : Posted Date 2 years ago(7/5/2021 11:46 AM)
Join ECS as a Customer Service Representative, 100% Remote work.   Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!   As a Customer Service Representative, you would be working with one of the nation's largest manager of non-emergency medical transportation companies from the comfort of your home. With this role, you willplay a key part in making a positive impact on members' lives by acting as a first point of contact for questions about our products and service offerings. As a CSR, you will work diligently to resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations in order to ensure consistency of scheduling, modifying, and canceling customer reservations. In this role, you will have the opportunity to speak with members on a daily basis and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.     ESSENTIAL JOB FUNCTIONS - Receives and documents customer concerns while ensuring all relevant information is correct - Adheres to and ensures all company policies and procedures - Maintains an acceptable attendance and tardiness record - Ensures accurate trip data input - Demonstrates personal commitment to producing high quality work - Refers unresolved customer grievances to designated department for further investigation and resolution   If you are looking for a growing, family-oriented, professional company, then ECS is the place for you.  With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.   **This position is Full-Time, 1099 independent contractor position.  **Must be willing to commit to 40 or more hours per week. **You have the full freedom to choose your hours 7 days a week including holidays.   The ECS family is expanding rapidly and we promote from within! If you are committed, reliable and offer great customer support, we are excited to offer you more growth opportunities as they become available.     We will respond to you with a decision within two business days.  Please make sure to check your junk/spam folders for a message from ECS Virtual Support, LLC if you don't see it in your inbox.  
Category
Customer Service/Support
Type
Full Time
Telecommute
Yes
ID
2021-59811
Job Locations US-KS-Witchita
Job Post Information* : Posted Date 2 years ago(7/5/2021 11:46 AM)
Join ECS as a Customer Service Representative, 100% Remote work.   Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!   As a Customer Service Representative, you would be working with one of the nation's largest manager of non-emergency medical transportation companies from the comfort of your home. With this role, you willplay a key part in making a positive impact on members' lives by acting as a first point of contact for questions about our products and service offerings. As a CSR, you will work diligently to resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations in order to ensure consistency of scheduling, modifying, and canceling customer reservations. In this role, you will have the opportunity to speak with members on a daily basis and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.     ESSENTIAL JOB FUNCTIONS - Receives and documents customer concerns while ensuring all relevant information is correct - Adheres to and ensures all company policies and procedures - Maintains an acceptable attendance and tardiness record - Ensures accurate trip data input - Demonstrates personal commitment to producing high quality work - Refers unresolved customer grievances to designated department for further investigation and resolution   If you are looking for a growing, family-oriented, professional company, then ECS is the place for you.  With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.   **This position is Full-Time, 1099 independent contractor position.  **Must be willing to commit to 40 or more hours per week. **You have the full freedom to choose your hours 7 days a week including holidays.   The ECS family is expanding rapidly and we promote from within! If you are committed, reliable and offer great customer support, we are excited to offer you more growth opportunities as they become available.     We will respond to you with a decision within two business days.  Please make sure to check your junk/spam folders for a message from ECS Virtual Support, LLC if you don't see it in your inbox.  
Category
Customer Service/Support
Type
Full Time
Telecommute
Yes
ID
2021-59812
Job Locations US-KY-Ashland
Job Post Information* : Posted Date 1 year ago(9/3/2021 3:28 PM)
Join ECS as a Virtual Customer Support Agent. ECS Virtual Support Agents choose from a number of clients to provide support for customers from the comfort of their homes.  Levels of support include: coordinating roadside assistance for stranded motorists, assisting customers navigating tax company's websites, assisting individuals to schedule medical appointments just to name a few.  ECS agents are true professionals with relatable personalities providing world-class customer service. If you are looking for a growing, family-oriented, professional company, then ECS is the place for you.  With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.   Full-time base pay for ECS agents is $10/hour for 40 hours or more per week.  Part-time pay is $8/hour part-time for 25 - 39 hours per week (willingness to commit to 25 hours or more per week).  ECS also includes bonuses and incentives based on hours worked.  All hours/shifts are available 24 hours a day, 7 days a week including holidays. Earnings potential is $23,000 over $40,000 per year.  The ECS family is expanding rapidly and we promote from within! If you are committed, reliable and offer great customer support. We are excited to offer you more growth opportunities as they become available.  This is an independent contractor 1099 position.  We need to hire 650 agents in the month of July.     **We will respond to you with a decision within two business days.  Please make sure to check your junk/spam folders for a message from ECS Virtual Support, LLC if you don't see it in your inbox.  
Category
Customer Service/Support
Type
Full Time
Telecommute
Yes
ID
2021-59813
Job Locations US-KY-Barbourville
Job Post Information* : Posted Date 2 years ago(7/5/2021 11:46 AM)
Join ECS as a Customer Service Representative, 100% Remote work.   Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!   As a Customer Service Representative, you would be working with one of the nation's largest manager of non-emergency medical transportation companies from the comfort of your home. With this role, you willplay a key part in making a positive impact on members' lives by acting as a first point of contact for questions about our products and service offerings. As a CSR, you will work diligently to resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations in order to ensure consistency of scheduling, modifying, and canceling customer reservations. In this role, you will have the opportunity to speak with members on a daily basis and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.     ESSENTIAL JOB FUNCTIONS - Receives and documents customer concerns while ensuring all relevant information is correct - Adheres to and ensures all company policies and procedures - Maintains an acceptable attendance and tardiness record - Ensures accurate trip data input - Demonstrates personal commitment to producing high quality work - Refers unresolved customer grievances to designated department for further investigation and resolution   If you are looking for a growing, family-oriented, professional company, then ECS is the place for you.  With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.   **This position is Full-Time, 1099 independent contractor position.  **Must be willing to commit to 40 or more hours per week. **You have the full freedom to choose your hours 7 days a week including holidays.   The ECS family is expanding rapidly and we promote from within! If you are committed, reliable and offer great customer support, we are excited to offer you more growth opportunities as they become available.     We will respond to you with a decision within two business days.  Please make sure to check your junk/spam folders for a message from ECS Virtual Support, LLC if you don't see it in your inbox.  
Category
Customer Service/Support
Type
Full Time
Telecommute
Yes
ID
2021-59814
Job Locations US-KY-Berea
Job Post Information* : Posted Date 2 years ago(7/5/2021 11:46 AM)
Join ECS as a Customer Service Representative, 100% Remote work.   Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!   As a Customer Service Representative, you would be working with one of the nation's largest manager of non-emergency medical transportation companies from the comfort of your home. With this role, you willplay a key part in making a positive impact on members' lives by acting as a first point of contact for questions about our products and service offerings. As a CSR, you will work diligently to resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations in order to ensure consistency of scheduling, modifying, and canceling customer reservations. In this role, you will have the opportunity to speak with members on a daily basis and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.     ESSENTIAL JOB FUNCTIONS - Receives and documents customer concerns while ensuring all relevant information is correct - Adheres to and ensures all company policies and procedures - Maintains an acceptable attendance and tardiness record - Ensures accurate trip data input - Demonstrates personal commitment to producing high quality work - Refers unresolved customer grievances to designated department for further investigation and resolution   If you are looking for a growing, family-oriented, professional company, then ECS is the place for you.  With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.   **This position is Full-Time, 1099 independent contractor position.  **Must be willing to commit to 40 or more hours per week. **You have the full freedom to choose your hours 7 days a week including holidays.   The ECS family is expanding rapidly and we promote from within! If you are committed, reliable and offer great customer support, we are excited to offer you more growth opportunities as they become available.     We will respond to you with a decision within two business days.  Please make sure to check your junk/spam folders for a message from ECS Virtual Support, LLC if you don't see it in your inbox.  
Category
Customer Service/Support
Type
Full Time
Telecommute
Yes
ID
2021-59815
Job Locations US-KY-Bowling Green
Job Post Information* : Posted Date 2 years ago(7/5/2021 11:46 AM)
Join ECS as a Virtual Customer Support Agent. ECS Virtual Support Agents choose from a number of clients to provide support for customers from the comfort of their homes.  Levels of support include: coordinating roadside assistance for stranded motorists, assisting customers navigating tax company's websites, assisting individuals to schedule medical appointments just to name a few.  ECS agents are true professionals with relatable personalities providing world-class customer service. If you are looking for a growing, family-oriented, professional company, then ECS is the place for you.  With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.   Full-time base pay for ECS agents is $10/hour for 40 hours or more per week.  Part-time pay is $8/hour part-time for 25 - 39 hours per week (willingness to commit to 25 hours or more per week).  ECS also includes bonuses and incentives based on hours worked.  All hours/shifts are available 24 hours a day, 7 days a week including holidays. Earnings potential is $23,000 over $40,000 per year.  The ECS family is expanding rapidly and we promote from within! If you are committed, reliable and offer great customer support. We are excited to offer you more growth opportunities as they become available.  This is an independent contractor 1099 position.  We need to hire 650 agents in the month of July.     **We will respond to you with a decision within two business days.  Please make sure to check your junk/spam folders for a message from ECS Virtual Support, LLC if you don't see it in your inbox.  
Category
Customer Service/Support
Type
Full Time
Telecommute
Yes
ID
2021-59816
Job Locations US-KY-Campbellsville
Job Post Information* : Posted Date 2 years ago(7/5/2021 11:46 AM)
Join ECS as a Customer Service Representative, 100% Remote work.   Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!   As a Customer Service Representative, you would be working with one of the nation's largest manager of non-emergency medical transportation companies from the comfort of your home. With this role, you willplay a key part in making a positive impact on members' lives by acting as a first point of contact for questions about our products and service offerings. As a CSR, you will work diligently to resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations in order to ensure consistency of scheduling, modifying, and canceling customer reservations. In this role, you will have the opportunity to speak with members on a daily basis and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.     ESSENTIAL JOB FUNCTIONS - Receives and documents customer concerns while ensuring all relevant information is correct - Adheres to and ensures all company policies and procedures - Maintains an acceptable attendance and tardiness record - Ensures accurate trip data input - Demonstrates personal commitment to producing high quality work - Refers unresolved customer grievances to designated department for further investigation and resolution   If you are looking for a growing, family-oriented, professional company, then ECS is the place for you.  With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.   **This position is Full-Time, 1099 independent contractor position.  **Must be willing to commit to 40 or more hours per week. **You have the full freedom to choose your hours 7 days a week including holidays.   The ECS family is expanding rapidly and we promote from within! If you are committed, reliable and offer great customer support, we are excited to offer you more growth opportunities as they become available.     We will respond to you with a decision within two business days.  Please make sure to check your junk/spam folders for a message from ECS Virtual Support, LLC if you don't see it in your inbox.  
Category
Customer Service/Support
Type
Full Time
Telecommute
Yes
ID
2021-59817
Job Locations US-KY-Columbia
Job Post Information* : Posted Date 2 years ago(7/5/2021 11:46 AM)
Join ECS as a Customer Service Representative, 100% Remote work.   Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!   As a Customer Service Representative, you would be working with one of the nation's largest manager of non-emergency medical transportation companies from the comfort of your home. With this role, you willplay a key part in making a positive impact on members' lives by acting as a first point of contact for questions about our products and service offerings. As a CSR, you will work diligently to resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations in order to ensure consistency of scheduling, modifying, and canceling customer reservations. In this role, you will have the opportunity to speak with members on a daily basis and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.     ESSENTIAL JOB FUNCTIONS - Receives and documents customer concerns while ensuring all relevant information is correct - Adheres to and ensures all company policies and procedures - Maintains an acceptable attendance and tardiness record - Ensures accurate trip data input - Demonstrates personal commitment to producing high quality work - Refers unresolved customer grievances to designated department for further investigation and resolution   If you are looking for a growing, family-oriented, professional company, then ECS is the place for you.  With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.   **This position is Full-Time, 1099 independent contractor position.  **Must be willing to commit to 40 or more hours per week. **You have the full freedom to choose your hours 7 days a week including holidays.   The ECS family is expanding rapidly and we promote from within! If you are committed, reliable and offer great customer support, we are excited to offer you more growth opportunities as they become available.     We will respond to you with a decision within two business days.  Please make sure to check your junk/spam folders for a message from ECS Virtual Support, LLC if you don't see it in your inbox.  
Category
Customer Service/Support
Type
Full Time
Telecommute
Yes
ID
2021-59818
Job Locations US-KY-Covington
Job Post Information* : Posted Date 2 years ago(7/5/2021 11:46 AM)
Join ECS as a Virtual Customer Support Agent. ECS Virtual Support Agents choose from a number of clients to provide support for customers from the comfort of their homes.  Levels of support include: coordinating roadside assistance for stranded motorists, assisting customers navigating tax company's websites, assisting individuals to schedule medical appointments just to name a few.  ECS agents are true professionals with relatable personalities providing world-class customer service. If you are looking for a growing, family-oriented, professional company, then ECS is the place for you.  With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.   Full-time base pay for ECS agents is $10/hour for 40 hours or more per week.  Part-time pay is $8/hour part-time for 25 - 39 hours per week (willingness to commit to 25 hours or more per week).  ECS also includes bonuses and incentives based on hours worked.  All hours/shifts are available 24 hours a day, 7 days a week including holidays. Earnings potential is $23,000 over $40,000 per year.  The ECS family is expanding rapidly and we promote from within! If you are committed, reliable and offer great customer support. We are excited to offer you more growth opportunities as they become available.  This is an independent contractor 1099 position.  We need to hire 650 agents in the month of July.     **We will respond to you with a decision within two business days.  Please make sure to check your junk/spam folders for a message from ECS Virtual Support, LLC if you don't see it in your inbox.  
Category
Customer Service/Support
Type
Full Time
Telecommute
Yes
ID
2021-59819
Job Locations US-KY-Crestview Hills
Job Post Information* : Posted Date 2 years ago(7/5/2021 11:46 AM)
Join ECS as a Customer Service Representative, 100% Remote work.   Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!   As a Customer Service Representative, you would be working with one of the nation's largest manager of non-emergency medical transportation companies from the comfort of your home. With this role, you willplay a key part in making a positive impact on members' lives by acting as a first point of contact for questions about our products and service offerings. As a CSR, you will work diligently to resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations in order to ensure consistency of scheduling, modifying, and canceling customer reservations. In this role, you will have the opportunity to speak with members on a daily basis and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.     ESSENTIAL JOB FUNCTIONS - Receives and documents customer concerns while ensuring all relevant information is correct - Adheres to and ensures all company policies and procedures - Maintains an acceptable attendance and tardiness record - Ensures accurate trip data input - Demonstrates personal commitment to producing high quality work - Refers unresolved customer grievances to designated department for further investigation and resolution   If you are looking for a growing, family-oriented, professional company, then ECS is the place for you.  With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.   **This position is Full-Time, 1099 independent contractor position.  **Must be willing to commit to 40 or more hours per week. **You have the full freedom to choose your hours 7 days a week including holidays.   The ECS family is expanding rapidly and we promote from within! If you are committed, reliable and offer great customer support, we are excited to offer you more growth opportunities as they become available.     We will respond to you with a decision within two business days.  Please make sure to check your junk/spam folders for a message from ECS Virtual Support, LLC if you don't see it in your inbox.  
Category
Customer Service/Support
Type
Full Time
Telecommute
Yes
ID
2021-59820
Job Locations US-KY-Danville
Job Post Information* : Posted Date 2 years ago(7/5/2021 11:46 AM)
Join ECS as a Customer Service Representative, 100% Remote work.   Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!   As a Customer Service Representative, you would be working with one of the nation's largest manager of non-emergency medical transportation companies from the comfort of your home. With this role, you willplay a key part in making a positive impact on members' lives by acting as a first point of contact for questions about our products and service offerings. As a CSR, you will work diligently to resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations in order to ensure consistency of scheduling, modifying, and canceling customer reservations. In this role, you will have the opportunity to speak with members on a daily basis and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.     ESSENTIAL JOB FUNCTIONS - Receives and documents customer concerns while ensuring all relevant information is correct - Adheres to and ensures all company policies and procedures - Maintains an acceptable attendance and tardiness record - Ensures accurate trip data input - Demonstrates personal commitment to producing high quality work - Refers unresolved customer grievances to designated department for further investigation and resolution   If you are looking for a growing, family-oriented, professional company, then ECS is the place for you.  With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.   **This position is Full-Time, 1099 independent contractor position.  **Must be willing to commit to 40 or more hours per week. **You have the full freedom to choose your hours 7 days a week including holidays.   The ECS family is expanding rapidly and we promote from within! If you are committed, reliable and offer great customer support, we are excited to offer you more growth opportunities as they become available.     We will respond to you with a decision within two business days.  Please make sure to check your junk/spam folders for a message from ECS Virtual Support, LLC if you don't see it in your inbox.  
Category
Customer Service/Support
Type
Full Time
Telecommute
Yes
ID
2021-59821
Job Locations US-KY-Elizabethtown
Job Post Information* : Posted Date 2 years ago(7/5/2021 11:46 AM)
Join ECS as a Virtual Customer Support Agent. ECS Virtual Support Agents choose from a number of clients to provide support for customers from the comfort of their homes.  Levels of support include: coordinating roadside assistance for stranded motorists, assisting customers navigating tax company's websites, assisting individuals to schedule medical appointments just to name a few.  ECS agents are true professionals with relatable personalities providing world-class customer service. If you are looking for a growing, family-oriented, professional company, then ECS is the place for you.  With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.   Full-time base pay for ECS agents is $10/hour for 40 hours or more per week.  Part-time pay is $8/hour part-time for 25 - 39 hours per week (willingness to commit to 25 hours or more per week).  ECS also includes bonuses and incentives based on hours worked.  All hours/shifts are available 24 hours a day, 7 days a week including holidays. Earnings potential is $23,000 over $40,000 per year.  The ECS family is expanding rapidly and we promote from within! If you are committed, reliable and offer great customer support. We are excited to offer you more growth opportunities as they become available.  This is an independent contractor 1099 position.  We need to hire 650 agents in the month of July.     **We will respond to you with a decision within two business days.  Please make sure to check your junk/spam folders for a message from ECS Virtual Support, LLC if you don't see it in your inbox.  
Category
Customer Service/Support
Type
Full Time
Telecommute
Yes
ID
2021-59822
Job Locations US-KY-Florence
Job Post Information* : Posted Date 2 years ago(7/5/2021 11:46 AM)
Join ECS as a Customer Service Representative, 100% Remote work.   Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!   As a Customer Service Representative, you would be working with one of the nation's largest manager of non-emergency medical transportation companies from the comfort of your home. With this role, you willplay a key part in making a positive impact on members' lives by acting as a first point of contact for questions about our products and service offerings. As a CSR, you will work diligently to resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations in order to ensure consistency of scheduling, modifying, and canceling customer reservations. In this role, you will have the opportunity to speak with members on a daily basis and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.     ESSENTIAL JOB FUNCTIONS - Receives and documents customer concerns while ensuring all relevant information is correct - Adheres to and ensures all company policies and procedures - Maintains an acceptable attendance and tardiness record - Ensures accurate trip data input - Demonstrates personal commitment to producing high quality work - Refers unresolved customer grievances to designated department for further investigation and resolution   If you are looking for a growing, family-oriented, professional company, then ECS is the place for you.  With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.   **This position is Full-Time, 1099 independent contractor position.  **Must be willing to commit to 40 or more hours per week. **You have the full freedom to choose your hours 7 days a week including holidays.   The ECS family is expanding rapidly and we promote from within! If you are committed, reliable and offer great customer support, we are excited to offer you more growth opportunities as they become available.     We will respond to you with a decision within two business days.  Please make sure to check your junk/spam folders for a message from ECS Virtual Support, LLC if you don't see it in your inbox.  
Category
Customer Service/Support
Type
Full Time
Telecommute
Yes
ID
2021-59823
Job Locations US-KY-Frankfort
Job Post Information* : Posted Date 2 years ago(7/5/2021 11:46 AM)
Join ECS as a Customer Service Representative, 100% Remote work.   Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!   As a Customer Service Representative, you would be working with one of the nation's largest manager of non-emergency medical transportation companies from the comfort of your home. With this role, you willplay a key part in making a positive impact on members' lives by acting as a first point of contact for questions about our products and service offerings. As a CSR, you will work diligently to resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations in order to ensure consistency of scheduling, modifying, and canceling customer reservations. In this role, you will have the opportunity to speak with members on a daily basis and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.     ESSENTIAL JOB FUNCTIONS - Receives and documents customer concerns while ensuring all relevant information is correct - Adheres to and ensures all company policies and procedures - Maintains an acceptable attendance and tardiness record - Ensures accurate trip data input - Demonstrates personal commitment to producing high quality work - Refers unresolved customer grievances to designated department for further investigation and resolution   If you are looking for a growing, family-oriented, professional company, then ECS is the place for you.  With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.   **This position is Full-Time, 1099 independent contractor position.  **Must be willing to commit to 40 or more hours per week. **You have the full freedom to choose your hours 7 days a week including holidays.   The ECS family is expanding rapidly and we promote from within! If you are committed, reliable and offer great customer support, we are excited to offer you more growth opportunities as they become available.     We will respond to you with a decision within two business days.  Please make sure to check your junk/spam folders for a message from ECS Virtual Support, LLC if you don't see it in your inbox.  
Category
Customer Service/Support
Type
Full Time
Telecommute
Yes
ID
2021-59824
Job Locations US-KY-Georgetown
Job Post Information* : Posted Date 2 years ago(7/5/2021 11:46 AM)
Join ECS as a Virtual Customer Support Agent. ECS Virtual Support Agents choose from a number of clients to provide support for customers from the comfort of their homes.  Levels of support include: coordinating roadside assistance for stranded motorists, assisting customers navigating tax company's websites, assisting individuals to schedule medical appointments just to name a few.  ECS agents are true professionals with relatable personalities providing world-class customer service. If you are looking for a growing, family-oriented, professional company, then ECS is the place for you.  With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.   Full-time base pay for ECS agents is $10/hour for 40 hours or more per week.  Part-time pay is $8/hour part-time for 25 - 39 hours per week (willingness to commit to 25 hours or more per week).  ECS also includes bonuses and incentives based on hours worked.  All hours/shifts are available 24 hours a day, 7 days a week including holidays. Earnings potential is $23,000 over $40,000 per year.  The ECS family is expanding rapidly and we promote from within! If you are committed, reliable and offer great customer support. We are excited to offer you more growth opportunities as they become available.  This is an independent contractor 1099 position.  We need to hire 650 agents in the month of July.     **We will respond to you with a decision within two business days.  Please make sure to check your junk/spam folders for a message from ECS Virtual Support, LLC if you don't see it in your inbox.  
Category
Customer Service/Support
Type
Full Time
Telecommute
Yes
ID
2021-59825
Job Locations US-KY-Grayson
Job Post Information* : Posted Date 1 year ago(9/3/2021 3:29 PM)
Join ECS as a Customer Service Representative, 100% Remote work.   Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!   As a Customer Service Representative, you would be working with one of the nation's largest manager of non-emergency medical transportation companies from the comfort of your home. With this role, you willplay a key part in making a positive impact on members' lives by acting as a first point of contact for questions about our products and service offerings. As a CSR, you will work diligently to resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations in order to ensure consistency of scheduling, modifying, and canceling customer reservations. In this role, you will have the opportunity to speak with members on a daily basis and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.     ESSENTIAL JOB FUNCTIONS - Receives and documents customer concerns while ensuring all relevant information is correct - Adheres to and ensures all company policies and procedures - Maintains an acceptable attendance and tardiness record - Ensures accurate trip data input - Demonstrates personal commitment to producing high quality work - Refers unresolved customer grievances to designated department for further investigation and resolution   If you are looking for a growing, family-oriented, professional company, then ECS is the place for you.  With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.   **This position is Full-Time, 1099 independent contractor position.  **Must be willing to commit to 40 or more hours per week. **You have the full freedom to choose your hours 7 days a week including holidays.   The ECS family is expanding rapidly and we promote from within! If you are committed, reliable and offer great customer support, we are excited to offer you more growth opportunities as they become available.     We will respond to you with a decision within two business days.  Please make sure to check your junk/spam folders for a message from ECS Virtual Support, LLC if you don't see it in your inbox.  
Category
Customer Service/Support
Type
Full Time
Telecommute
Yes
ID
2021-59826
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