Welcome to the ECS Recruit/Onboard website. We provide Virtual Customer Support opportunities to people who want to work remote. We are seeking experienced customer service, call center, virtual support reps, administrative professionals interested in customer satisfaction & administrative working from home. If you like guiding and helping others find answers, then we could definitely use your help as a virtual support professional working from your home. This is a third party 1099 opportunity. It involves using your home computer and remotely answering inbound phone and/or video calls and live chats over the internet from your home office to assist individuals with customer related support questions as they have issues.Training and Certification start in a few weeks with a variety of times available during the day and evening that may fit your schedule. Other opportunities to service are also available to choose from based on your strengths and preferences.
As a heads up, these positions requires a home office set-up. Certain client programs may have additional requirements above and beyond the ones listed in our job descriptions and tech specs document. These additional requirements are reviewed in the Opportunity Announcement for the client program you select.
Technical Requirements:
Our ECS Virtual Support_ All-In-One Tech Doc includes the the following technical requirements: details regarding the minimum requirements for PC/MAC, accessories, software and internet/phone service providers, lists the Dos and Don’ts for items such as headsets, security software and other equipment, ASD (Assigned Secure Desktop), an overview of a tool designed to temporarily convert a PC into a “servicing station”, VGS (Virtual Gateway System), overview of a call routing system that helps improve consistency and efficiency for client programs, detailed information about the PC Scan and Results.
Note: Service Partners and their agents servicing client programs that route calls through the VGS system will need to be able to dial long distance on their service lines (outside of the 786-area code) which may result in long distance charges. Bulk or unlimited long-distance service plans are recommended and available from most carriers to avoid per-minute charges.
Join ECS as a Virtual Customer Support Agent. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting individuals to get a vaccine, to name a few. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward for you" mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours and 100% autonomy. The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for 25 - 40 hours per week (minimum number of hours required is 25). We also include bonuses/incentives based hours worked. All hours/shifts are available (Days, Evenings, Nights, Weekdays, an Weekends) from which you can choose to work. The earning potential is between $25,000-$40,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity. **We will respond to you with a decision within two business days. Please make sure you check your junk/spam folders for a message from us if you don't see it in your inbox. We will be disappointed if we are unable to connect with you!
Join ECS as a Virtual Customer Support Agent. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting individuals to get a vaccine, to name a few. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward for you" mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours and 100% autonomy. The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for 25 - 40 hours per week (minimum number of hours required is 25). We also include bonuses/incentives based hours worked. All hours/shifts are available (Days, Evenings, Nights, Weekdays, an Weekends) from which you can choose to work. The earning potential is between $25,000-$40,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity. **We will respond to you with a decision within two business days. Please make sure you check your junk/spam folders for a message from us if you don't see it in your inbox. We will be disappointed if we are unable to connect with you!
Join ECS as a Virtual Customer Support Agent. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting individuals to get a vaccine, to name a few. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward for you" mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours and 100% autonomy. The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for 25 - 40 hours per week (minimum number of hours required is 25). We also include bonuses/incentives based hours worked. All hours/shifts are available (Days, Evenings, Nights, Weekdays, an Weekends) from which you can choose to work. The earning potential is between $25,000-$40,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity. **We will respond to you with a decision within two business days. Please make sure you check your junk/spam folders for a message from us if you don't see it in your inbox. We will be disappointed if we are unable to connect with you!
Join ECS as a Virtual Customer Support Agent. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting individuals to get a vaccine, to name a few. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward for you" mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours and 100% autonomy. The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for 25 - 40 hours per week (minimum number of hours required is 25). We also include bonuses/incentives based hours worked. All hours/shifts are available (Days, Evenings, Nights, Weekdays, an Weekends) from which you can choose to work. The earning potential is between $25,000-$40,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity. **We will respond to you with a decision within two business days. Please make sure you check your junk/spam folders for a message from us if you don't see it in your inbox. We will be disappointed if we are unable to connect with you!
Join ECS as a Virtual Customer Support Agent. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting individuals to get a vaccine, to name a few. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward for you" mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours and 100% autonomy. The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for 25 - 40 hours per week (minimum number of hours required is 25). We also include bonuses/incentives based hours worked. All hours/shifts are available (Days, Evenings, Nights, Weekdays, an Weekends) from which you can choose to work. The earning potential is between $25,000-$40,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity. **We will respond to you with a decision within two business days. Please make sure you check your junk/spam folders for a message from us if you don't see it in your inbox. We will be disappointed if we are unable to connect with you!
Join ECS as a Virtual Customer Support Agent. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting individuals to get a vaccine, to name a few. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward for you" mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours and 100% autonomy. The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for 25 - 40 hours per week (minimum number of hours required is 25). We also include bonuses/incentives based hours worked. All hours/shifts are available (Days, Evenings, Nights, Weekdays, an Weekends) from which you can choose to work. The earning potential is between $25,000-$40,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity. **We will respond to you with a decision within two business days. Please make sure you check your junk/spam folders for a message from us if you don't see it in your inbox. We will be disappointed if we are unable to connect with you!
Join ECS as a Virtual Customer Support Agent. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting individuals to get a vaccine, to name a few. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward for you" mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours and 100% autonomy. The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for 25 - 40 hours per week (minimum number of hours required is 25). We also include bonuses/incentives based hours worked. All hours/shifts are available (Days, Evenings, Nights, Weekdays, an Weekends) from which you can choose to work. The earning potential is between $25,000-$40,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity. **We will respond to you with a decision within two business days. Please make sure you check your junk/spam folders for a message from us if you don't see it in your inbox. We will be disappointed if we are unable to connect with you!
Join ECS as a Virtual Customer Support Agent. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting individuals to get a vaccine, to name a few. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward for you" mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours and 100% autonomy. The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for 25 - 40 hours per week (minimum number of hours required is 25). We also include bonuses/incentives based hours worked. All hours/shifts are available (Days, Evenings, Nights, Weekdays, an Weekends) from which you can choose to work. The earning potential is between $25,000-$40,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity. **We will respond to you with a decision within two business days. Please make sure you check your junk/spam folders for a message from us if you don't see it in your inbox. We will be disappointed if we are unable to connect with you!
Join ECS as a Virtual Customer Support Agent. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting individuals to get a vaccine, to name a few. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward for you" mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours and 100% autonomy. The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for 25 - 40 hours per week (minimum number of hours required is 25). We also include bonuses/incentives based hours worked. All hours/shifts are available (Days, Evenings, Nights, Weekdays, an Weekends) from which you can choose to work. The earning potential is between $25,000-$40,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity. **We will respond to you with a decision within two business days. Please make sure you check your junk/spam folders for a message from us if you don't see it in your inbox. We will be disappointed if we are unable to connect with you!
Join ECS as a Virtual Customer Support Agent. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting individuals to get a vaccine, to name a few. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward for you" mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours and 100% autonomy. The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for 25 - 40 hours per week (minimum number of hours required is 25). We also include bonuses/incentives based hours worked. All hours/shifts are available (Days, Evenings, Nights, Weekdays, an Weekends) from which you can choose to work. The earning potential is between $25,000-$40,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity. **We will respond to you with a decision within two business days. Please make sure you check your junk/spam folders for a message from us if you don't see it in your inbox. We will be disappointed if we are unable to connect with you!
Join ECS as a Virtual Customer Support Agent. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting individuals to get a vaccine, to name a few. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward for you" mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours and 100% autonomy. The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for 25 - 40 hours per week (minimum number of hours required is 25). We also include bonuses/incentives based hours worked. All hours/shifts are available (Days, Evenings, Nights, Weekdays, an Weekends) from which you can choose to work. The earning potential is between $25,000-$40,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity. **We will respond to you with a decision within two business days. Please make sure you check your junk/spam folders for a message from us if you don't see it in your inbox. We will be disappointed if we are unable to connect with you!
Join ECS as a Virtual Customer Support Agent. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting individuals to get a vaccine, to name a few. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward for you" mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours and 100% autonomy. The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for 25 - 40 hours per week (minimum number of hours required is 25). We also include bonuses/incentives based hours worked. All hours/shifts are available (Days, Evenings, Nights, Weekdays, an Weekends) from which you can choose to work. The earning potential is between $25,000-$40,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity. **We will respond to you with a decision within two business days. Please make sure you check your junk/spam folders for a message from us if you don't see it in your inbox. We will be disappointed if we are unable to connect with you!
Join ECS as a Virtual Customer Support Agent. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting individuals to get a vaccine, to name a few. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward for you" mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours and 100% autonomy. The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for 25 - 40 hours per week (minimum number of hours required is 25). We also include bonuses/incentives based hours worked. All hours/shifts are available (Days, Evenings, Nights, Weekdays, an Weekends) from which you can choose to work. The earning potential is between $25,000-$40,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity. **We will respond to you with a decision within two business days. Please make sure you check your junk/spam folders for a message from us if you don't see it in your inbox. We will be disappointed if we are unable to connect with you!
Join ECS as a Virtual Customer Support Agent. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting individuals to get a vaccine, to name a few. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward for you" mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours and 100% autonomy. The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for 25 - 40 hours per week (minimum number of hours required is 25). We also include bonuses/incentives based hours worked. All hours/shifts are available (Days, Evenings, Nights, Weekdays, an Weekends) from which you can choose to work. The earning potential is between $25,000-$40,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity. **We will respond to you with a decision within two business days. Please make sure you check your junk/spam folders for a message from us if you don't see it in your inbox. We will be disappointed if we are unable to connect with you!
Join ECS as a Virtual Customer Support Agent. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting individuals to get a vaccine, to name a few. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward for you" mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours and 100% autonomy. The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for 25 - 40 hours per week (minimum number of hours required is 25). We also include bonuses/incentives based hours worked. All hours/shifts are available (Days, Evenings, Nights, Weekdays, an Weekends) from which you can choose to work. The earning potential is between $25,000-$40,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity. **We will respond to you with a decision within two business days. Please make sure you check your junk/spam folders for a message from us if you don't see it in your inbox. We will be disappointed if we are unable to connect with you!
Join ECS as a Virtual Customer Support Agent. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting individuals to get a vaccine, to name a few. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward for you" mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours and 100% autonomy. The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for 25 - 40 hours per week (minimum number of hours required is 25). We also include bonuses/incentives based hours worked. All hours/shifts are available (Days, Evenings, Nights, Weekdays, an Weekends) from which you can choose to work. The earning potential is between $25,000-$40,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity. **We will respond to you with a decision within two business days. Please make sure you check your junk/spam folders for a message from us if you don't see it in your inbox. We will be disappointed if we are unable to connect with you!
Join ECS as a Virtual Customer Support Agent. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting individuals to get a vaccine, to name a few. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward for you" mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours and 100% autonomy. The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for 25 - 40 hours per week (minimum number of hours required is 25). We also include bonuses/incentives based hours worked. All hours/shifts are available (Days, Evenings, Nights, Weekdays, an Weekends) from which you can choose to work. The earning potential is between $25,000-$40,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity. **We will respond to you with a decision within two business days. Please make sure you check your junk/spam folders for a message from us if you don't see it in your inbox. We will be disappointed if we are unable to connect with you!
Join ECS as a Virtual Customer Support Agent. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting individuals to get a vaccine, to name a few. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward for you" mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours and 100% autonomy. The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for 25 - 40 hours per week (minimum number of hours required is 25). We also include bonuses/incentives based hours worked. All hours/shifts are available (Days, Evenings, Nights, Weekdays, an Weekends) from which you can choose to work. The earning potential is between $25,000-$40,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity. **We will respond to you with a decision within two business days. Please make sure you check your junk/spam folders for a message from us if you don't see it in your inbox. We will be disappointed if we are unable to connect with you!
Join ECS as a Virtual Customer Support Agent. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting individuals to get a vaccine, to name a few. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward for you" mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours and 100% autonomy. The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for 25 - 40 hours per week (minimum number of hours required is 25). We also include bonuses/incentives based hours worked. All hours/shifts are available (Days, Evenings, Nights, Weekdays, an Weekends) from which you can choose to work. The earning potential is between $25,000-$40,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity. **We will respond to you with a decision within two business days. Please make sure you check your junk/spam folders for a message from us if you don't see it in your inbox. We will be disappointed if we are unable to connect with you!
Join ECS as a Virtual Customer Support Agent. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting individuals to get a vaccine, to name a few. Our virtual agents are true professionals, with relatable personalities, and a "bend-over-backward for you" mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours and 100% autonomy. The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for 25 - 40 hours per week (minimum number of hours required is 25). We also include bonuses/incentives based hours worked. All hours/shifts are available (Days, Evenings, Nights, Weekdays, an Weekends) from which you can choose to work. The earning potential is between $25,000-$40,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity. **We will respond to you with a decision within two business days. Please make sure you check your junk/spam folders for a message from us if you don't see it in your inbox. We will be disappointed if we are unable to connect with you!
