Join ECS as a Virtual Customer Support Agent. ECS Virtual Support Agents choose from a number of clients to provide support for customers from the comfort of their homes. Levels of support include: coordinating roadside assistance for stranded motorists, assisting customers navigating tax company's websites, assisting individuals to schedule medical appointments just to name a few. ECS agents are true professionals with relatable personalities providing world-class customer service. If you are looking for a growing, family-oriented, professional company, then ECS is the place for you. With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.
Participating in training and certification courses
Providing excellent customer service by guiding and helping others with a friendly attitude
Using your home computer to answer inbound phone calls, video calls, and/or live chats
Committing to and following through on working a minimum of 25 hours per week
Being accountable for hours you committed to work