Join ECS as an Inbound Customer Support Representative, 100% WORK FROM HOME.
As an Inbound Customer Support Representative, you would be working with some of the nation's largest companies from the comfort of your home.
ECS Virtual Support Agents choose from a number of clients to provide support for customers from the comfort of their homes. Levels of support include: coordinating roadside assistance for stranded motorists, assisting customers navigating tax company's websites, assisting individuals to schedule medical appointments just to name a few. ECS agents are true professionals with relatable personalities providing world-class customer service. If you are looking for a growing, family-oriented, professional company, then ECS is the place for you. With the appropriate computer setup, we can offer you flexible hours with 100% autonomy.
Participating in training and certification courses
Providing excellent customer service by guiding and helping others with a friendly attitude
Using your home computer to answer inbound phone calls, video calls, and/or live chats
Committing to and following through on working the required minimum hours per week
Being accountable for hours you committed to work
Technical Requirements (READ CAREFULLY)